For the last six months, we’ve faced significant challenges after losing our Burrow Roku app, resulting in financial setbacks of $2,000 a month due to high video hosting costs. An error with our payment processing system left us unknowingly providing free products to many customers, amounting to a $53,000 loss.
We discovered the issue was caused by mismatches with IP addresses, VPNs, and shipping and billing information. Without our knowledge, 335 transactions were held for review and eventually expired without payment.
We’re grateful for the few customers who alerted us, allowing us to trace unpaid orders. We've compiled an easy-to-use list organized alphabetically by first names, providing transaction details and dates. This list is designed for you to verify with your bank by searching for transactions made on the specified dates with the keyword "green."
To address this, we’ve set up Paybackgmg.com for customers who wish to reimburse us based on their original order price. Simply select the closest price option to your transaction, and checkout—it’s that easy! As a thank you for your help, you'll receive a special discount code for your next purchase.
If paying back isn’t possible right now, no worries, we hoped you've enjoyed the products. However, your support will greatly help us get products back in stock and continue offering you great services.
Thank you for being with us through these times. We’re committed to turning things around and appreciate your trust in us.
- GMG, Burrow and Disclosure Hub
Orders Effected by This Error:
(We never received payment for the following Orders)
Look for “Green Mountain” on your statement
It should look something like this:
How to Pay for Your Unpaid Order:
We've created a simple and secure way for you to reimburse your unpaid order through a $1 payment system. Here’s how it works:
Visit Our Payment Site: Go to Paybackgmg.com (you should be here now)
Select the $1 Payment Option: You’ll see a product listed as $1.
Match Your Order Amount: Calculate the total amount of your unpaid order. To make a payment, adjust the quantity of the $1 product so that it matches your original order total. For example, if your order was $50, simply select a quantity of 50.
Proceed to Checkout: Once you’ve selected the right quantity, go through the usual checkout process.
By choosing this simple method, you’ll help us resolve previous transaction errors and keep our products and services available to you. As a token of our appreciation, you’ll receive a special discount code for future purchases. Remember, you’re only invited to pay if it’s feasible for you.
Thank you for your continued support and understanding!